Enrolment Experience
Enrol, control, and manage your benefits
A new function to expand the product in other markets where users need to easily enrol in their benefits and get an overview of their coverage and upcoming benefits.
2024
USER RESEARCH & USER EXPERIENCE
In this project, I worked with all parts of the design process to ensure that the new product could meet our users' needs.
It was an iterative process with key methods of:
- User interviews
- Benchmarking
- Market analysis
- Wireframes and design
- Moderated user testing
- Remote user testing
- Enhancements of the design
